We have had the pleasure of serving the great residents of Interior Alaska for nearly 75 years.
Compeau's has been in business for over 80 years
Compeau's has had a simple business philosophy since Bob Compeau Sr. opened the doors back in 1945.
If you treat people well, they’ll tell four or five others. But if you treat them badly, they’ll tell hundreds.
Obviously, a lot has changed in the boat, motor, and snowmachine business since those simple early days of this fast moving industry. However one thing hasn’t changed. And that is the bend-over-backwards, do whatever-it-takes commitment to customer service that’s almost impossible to find anymore. It’s been that way since Bob Compeau Sr. first opened his doors back in October of 1945, and after three generations it’s still that way today.
The Gang Over At Compeaus
Craig in a 3rd generation Compeau that shares the same passion for the remote Alaskan outdoors as his father Bob Compeau Jr and grandfather Bob Compeau Sr had. As the owner of the business and full time employee since 1978, Craig has worked in every department of the business and has built a great team of managers and employees throughout the business that was started in 1945.
Born in Galena, Kyle grew up working in and around boats, ATVs and snowmachines. Kyle has earned the respect of many his customers both in town and in the bush due to his thorough explanation of the products he sells and the unmatched follow up he offers to make certain the folks are more than happy with their new purchase. A Yukon 800 boat racer, and Iron Dog snowmobile racer, Kyle’s been around the block in Alaska and has the scars to prove it. From Ft Yukon to Bethel and from Fairbanks to Kaktovik, Kyle gets the job done.
Some have said the running a powersports service department is the most difficult job in the industry. After all, mechanical equipment can fail or wear out, and hauling it in and waiting for it to be repaired can be stressful. EJ understands that and works tirelessly to make sure parts are ordered promptly and that the customer is advised on the status of his rig. Whenever possible EJ will try to save the customer money by advising on preventative things they can do to minimize costs, or on how to avoid operating in conditions that can cause unexpected downtime. Having worked as a pre-delivery technician, mechanic, and asst service manager, EJ had the product knowledge and personality to ensure good results.
Bryce is a member of the Compeau clan having married into the family. While in many businesses that might be a recipe for a free ride, Bryce understands that it doesn’t work that way on Boat Street. After just a short time overseeing the Parts staff, Bryce has become known for making that extra call and going the extra mile for a customer, even if the part in question is a $3 part. Taking care of each and every customer at the parts counter is job 1 with Bryce, so they can get back on the trail, river or wherever it is they’re trying to get to.
At Compeau’s, we value your business and loyalty to our business. Our Rewards Points program earns
you direct credit to your parts department account every time you make a purchase at our parts
counter. Here’s how it works. Sign up for Rewards points by providing an email address with our parts
department. Earn one Rewards Point for every dollar you spend in our parts department. Your points
will accumulate in the form of credit to spend on your next purchase. You may use the credit
immediately after the points have been applied to your account, (generally within a few days) or you
may accumulate the points throughout the year and build up bigger dollars of store credit, your choice.
Our system will advise you via email when your points are getting close to expiration, or you can inquire
anytime with our parts department staff of the status of your account.
DETAILS: Rewards Points may not be redeemed as cash and will expire if not used after 18 months.
Points accumulate from purchases in our parts department of any parts, accessories, or clothing items
we sell. Rewards points do not apply to our service department. You may opt-out of our Rewards points
program at any time. Parts, clothing, and accessories purchased on the day of sale of an ATV, side by side
or snow machine will be awarded triple rewards points unless those parts were offered at a discount in
the purchase. Parts returned to the store will have any Rewards Points that were issued with that
purchase debited from the account.
ENROLLMENT/OPT-OUT: Customers not providing a valid email address will not be enrolled in
Compeau’s Rewards Points Program and those enrolled wishing to OPT-OUT may do so.