Bob Compeau Sr. understood that, and so do the three generations of Compeau’s that follow him.
After selling thousands of boats and over 10,000 snowmachines since those early days, Compeau’s has earned the reputation of really knowing the products they sell, but more importantly, knowing what it takes to keep their customers satisfied.Soon after founding the company over 60 years ago, Bob Sr. invented a motor lift for outboards that enabled hundreds of people to navigate the shallow rivers around the interior of Alaska. This opened up thousands of river miles for those early outdoors-men, and really jump started a whole new wave of boating. Some 20 years later, Bob Jr., who later became company President, designed a prototype jet unit that replaced the regular propdrive. After exhaustive testing, the company teamed up with a California based production company to help develop what has become the modern day outboard jet unit. Today, this propulsion system is how thousands of Alaskans are able to see remote areas of the state that most people don’t even know exist. Snowmachines make up the largest segment of Compeau’s business. The company has been the largest Ski-Doo dealership in the world many years recently. In the early sixties, Bob Compeau Jr. heard about a Canadian company that built a machine that could go on top of fresh, soft, snow. They brought one of these “Huskys” up to Fairbanks and spent some time testing it in the Cleary Summit area. The crew had so much fun on this amazing new device, they ordered a truck load each week as the orders flowed in. By the end of that first year, over 120 of these “radical” new snow-vehicles were sold. And the entire sport of snowmachining in Fairbanks took off from there.
Obviously, a lot has changed in the boat, motor, and snowmachine business since those simple early days of this fast moving industry. However one thing hasn’t changed. And that is the bend-over-backwards, do whatever-it-takes commitment to customer service that’s almost impossible to find anymore. It’s been that way since Bob Compeau Sr. first opened his doors back in October of 1945, and after three generations it’s still that way today.
At Compeau’s, we value your business and loyalty to our business. Our Rewards Points program earns you direct credit to your parts department account every time you make a purchase at our parts counter. Here’s how it works. Sign up for rewards points by providing an email address to our parts department. Earn one reward point for every dollar you spend in our parts department. Your points will accumulate in the form of credit to spend on your next purchase. You may use the credit immediately after the points have been applied to your account (generally within a few days), or you may accumulate the points throughout the year and build up bigger dollars of store credit, your choice. Our system will advise you via email when your points are getting close to expiration, or you can inquire anytime with our parts department staff of the status of your account.
DETAILS: Rewards Points may not be redeemed as cash and will expire if not used after 18 months. Points accumulate from purchases in our parts department of any parts, accessories, or clothing items we sell. Rewards points do not apply to our service department. You may opt-out of our Rewards points program at any time. Parts, clothing, and accessories purchased on the day of sale of an ATV, side by side or snow machine will be awarded triple rewards points unless those parts were offered at a discount in the purchase. Parts returned to the store will have any Rewards Points that were issued with that purchase debited from the account.
ENROLLMENT/OPT-OUT: Customers not providing a valid email address will not be enrolled inCompeau’s Rewards Points Program and those enrolled wishing to OPT-OUT may do so.
